growlMail installed, but not working?

[jrmontag]

I just installed the growlMail package and restarted mail.app. when i try sending myself test messages, nothing happens, and the growl applications pane still doesn't include growlMail (while growlTunes is in there, just fine). thoughts? i'll try a restart next and see what happens...



[iBook G4, 10.3.9]

[The_Tick]

Is there a GrowlMail preference in Mail preferences?

[jrmontag]

nope, mail's pref pane doesn't have anything new in it.

[The_Tick]

That's the problem then. Quit Mail and run these two things in the terminal:

Code: Select all

defaults write com.apple.mail EnableBundles 1
defaults write com.apple.mail BundleCompatibilityVersion 2

[jrmontag]

thanks for the code. i ran those through the terminal, but now when i try to re-open mail, it crashes before opening up.

ha, i'd appreciate your thoughts on how to remedy this (inconvenient) dilemma!

[The_Tick]

Look in Console.app and paste anything that is relevant to Mail or GrowlMail.

[jrmontag]

i'm not sure exactly what to be looking for in the console (never really used it before)... but this is in the Mail.crash.log:

Date/Time: 2007-04-17 08:54:43 -0400
OS Version: 10.3.9 (Build 7W98)
Report Version: 2

Command: Mail
Path: /Applications/Mail.app/Contents/MacOS/Mail
Version: 1.3.11 (622)
PID: 646
Thread: 0

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000020

there's a bunch of stuff about my submitting crash reports in system.log.

there's also this in the system.log from when i first tried installing GrowlMail:

Apr 16 13:10:16 localhost /usr/bin/update_prebinding: update_prebinding started with cmd line: /usr/bin/update_prebinding -root / -installroot / -pkgs /Library/Receipts/GrowlMail.pkg /Library/Mail/Bundles

if you need something specific (from somewhere specific), just point me in the right direction.

also, thank you very much for helping me out.

[The_Tick]

What other Mail plugins do you have installed?

[The_Tick]

Also, look in /Library/Mail/Bundles and ~/Library/Mail/Bundles and remove Growlmail from both. At this point Mail should launch.

You can retry installing GrowlMail again, but if it crashes again we'll need to investigate before you can utilize it.

[jrmontag]

no other mail plugins.

i trashed Growlmail from the library and reinstalled. i get the same crash report from mail (same log as before).

i'd love to have Growlmail working, but in the meantime i'll just trash it so i can use Mail...

[The_Tick]

Can you check to see if Mail.appetizer also has this problem?

[jrmontag]

nope, mail.appetizer works just fine. that's a cool app i hadn't seen before! i might just use that one. but let me know if i can help resolve the issue with growlMail (might be a helpful exercise?).

[The_Tick]

Definitely, I had you do that so you'd have something functional, and so we'd find out if it's plugins in general.

Look in ~/Library/Logs/CrashReporter for Mail.crash.log, see if there's anything in there.

[jrmontag]

Oh yeah, there's lots of fun stuff in there... plenty more than I should probably paste in here, but there's a number of the same logs. Here are some segments that pertain to GrowlMail:

Date/Time: 2007-04-17 09:00:54 -0400
OS Version: 10.3.9 (Build 7W98)
Report Version: 2

Command: Mail
Path: /Applications/Mail.app/Contents/MacOS/Mail
Version: 1.3.11 (622)
PID: 654
Thread: 0

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000020

Thread 0 Crashed:
0 libobjc.A.dylib 0x908611ec objc_msgSend + 0xc
1 com.growl.GrowlMail 0x001f7a10 copyDescriptionFormatString + 0x1490
2 libobjc.A.dylib 0x9086408c _objc_call_loads_for_image + 0x12c
3 dyld 0x8fe18278 call_funcs_for_add_image + 0x8c
4 dyld 0x8fe181b0 call_registered_funcs_for_add_images_in_objects + 0x68
5 dyld 0x8fe180d0 call_registered_funcs_for_add_images + 0x1c


...


PPC Thread State:
srr0: 0x908611ec srr1: 0x0200f030 vrsave: 0x00000000
cr: 0x48002422 xer: 0x20000007 lr: 0x001f7a10 ctr: 0x908611e0
r0: 0x001f7a10 r1: 0xbfffdd00 r2: 0xa08721e8 r3: 0xa0860454
r4: 0x9086eb88 r5: 0x00000000 r6: 0x00000000 r7: 0x00000000
r8: 0x00000000 r9: 0x00000000 r10: 0xfefefeff r11: 0x001f925c
r12: 0x00000000 r13: 0x00000000 r14: 0x00110000 r15: 0x00000000
r16: 0x00000000 r17: 0xbffff6c0 r18: 0x00100000 r19: 0x00418260
r20: 0x00000008 r21: 0x00000000 r22: 0x00000002 r23: 0x00402fb0
r24: 0x001fa5a8 r25: 0x00000001 r26: 0x001fa60c r27: 0x00000001
r28: 0x001fa600 r29: 0x001f79e4 r30: 0x001f79e4 r31: 0x001f79e4

Binary Images Description:
0x1000 - 0xfcfff com.apple.mail 1.3.11 (622) /Applications/Mail.app/Contents/MacOS/Mail
0x1f5000 - 0x1f8fff com.growl.GrowlMail 1.0 (2.1) /Library/Mail/Bundles/GrowlMail.mailbundle/Contents/MacOS/GrowlMail
0x806c0000 - 0x806e9fff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x80830000 - 0x8090efff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x80a50000 - 0x80ad4fff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x80c80000 - 0x80c88fff libgcc_s.1.dylib

...

Let me know if more of that log file would be helpful...

[tibr]

Hi,
same problem for me... i installed growlmail on my macbook and it just doesn't work. the file is in the bundle thing in the library, but there's nothing new in the mail preferences...

[The_Tick]

Hi,
same problem for me... i installed growlmail on my macbook and it just doesn't work. the file is in the bundle thing in the library, but there's nothing new in the mail preferences...

So run the commands I posted a couple of posts up...

[tibr]

yes, sorry i didn't try because i thought from the discussion that it didn't work...
i tried and it works perfectly !
thanks a lot...

[The_Tick]

What localization is your system in jrmontag?

[jrmontag]

Glad to hear yours is working tibr!

Tick, I'm using the English language set and located in eastern time. If there's a more accurate (i.e., helpful) way to give you my localization, let me know.

[philippe99]

Tick, on a 10.3.9 French OS, even with the code trick above, I still have Mail crashing at startup with GrowMail installed.
Philippe