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1.1.3 deletes existing accounts and won't create new ones

Posted: Tue Oct 30, 2007 6:31 pm
by ranathari
I'm running 10.4.10 on a C2D MBP.

I've repeatedly tried to move from 1.0.5 to newer versions but every time I do, Adium deletes all my accounts and refuses to let me create new ones. I've tried every release since 1.0.5 and they all do the same thing. The screenshot below is from 1.1.3.

Image

If I click the status menu-bar entry then there's no drop-down menu. If I wipe Adium from my system with AppZapper and then re-install 1.0.5 then everything works fine but upgrading to a newer version or installing a newer version from scratch produces this bug. It's seriously annoying!

edit: my previous accounts were for Google Talk, AIM, and MSN.

Posted: Tue Oct 30, 2007 7:38 pm
by zac
Check the logs in/Applications/Utilities/Console.app

That looks quite messed up.

Posted: Tue Oct 30, 2007 8:05 pm
by ranathari

Code: Select all

** (process:4336): CRITICAL **: purple_account_get_state: assertion `account != NULL' failed
2007-10-30 18:22:37.088 Adium[4405] Exception raised during posting of notification.  Ignored.  exception: launch path not accessible
2007-10-30 18:24:55.819 Adium[4405] [--- PREFERENCES DEBUG MESSAGE ---]
Did not add preference pane "General" to the toolbar ordering array, because that pane does not exist.

2007-10-30 18:24:55.819 Adium[4405] [--- PREFERENCES DEBUG MESSAGE ---]
Did not add preference pane "Personal" to the toolbar ordering array, because that pane does not exist.

2007-10-30 18:24:55.819 Adium[4405] [--- PREFERENCES DEBUG MESSAGE ---]
Did not add preference pane "Messages" to the toolbar ordering array, because that pane does not exist.

2007-10-30 18:24:55.819 Adium[4405] [--- PREFERENCES DEBUG MESSAGE ---]
Did not add preference pane "Status" to the toolbar ordering array, because that pane does not exist.

2007-10-30 18:24:55.820 Adium[4405] [--- PREFERENCES DEBUG MESSAGE ---]
Did not add preference pane "Events" to the toolbar ordering array, because that pane does not exist.

2007-10-30 18:24:55.820 Adium[4405] [--- PREFERENCES DEBUG MESSAGE ---]
Did not add preference pane "File Transfer" to the toolbar ordering array, because that pane does not exist.

2007-10-30 18:24:55.820 Adium[4405] [--- PREFERENCES DEBUG MESSAGE ---]
Did not add preference pane "Advanced" to the toolbar ordering array, because that pane does not exist.

Posted: Tue Oct 30, 2007 8:42 pm
by zac
Does it run okay if you run it directly from the .dmg?

Posted: Tue Oct 30, 2007 8:50 pm
by ranathari
Running it from the .dmg produces the same problems and the same output in Console.app

Posted: Wed Oct 31, 2007 11:10 am
by evands
Is your Console paste the entirety of the output from launching Adium?

Posted: Wed Oct 31, 2007 4:26 pm
by ranathari
Yeah. That output is the same every time I try to install or upgrade Adium past 1.0.5 or 1.0.6. There's nothing after it or before it related to Adium; Adium doesn't crash and I can exit it normally, it just doesn't retain any of my account information or let me create new accounts.

Posted: Wed Oct 31, 2007 7:22 pm
by ranathari
Problem solved! I verified and repaired permissions and all of a sudden Adium 1.1.5 installed and worked without a problem.