Msn Stuck at retrieving buddy list.

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Macanudo
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Msn Stuck at retrieving buddy list.

Post by Macanudo »

Adium crashed and now it wont load msn. Every time i try to log on to msn via adium it just gets stuck at retrieving buddy list.
Adium 1.3.5 OSX 10.5.7
Any thoughts?

14:07:52: (Libpurple: msn) FQY error 241
14:07:52: (Libpurple: msn) FQY response says c3c9dffbbc836nooo836hesjustinsane836dontlistentohimlol836inoneearandouttheother836hyatuso@hotmail.co.uk is from network 0
14:07:52: (Libpurple: msn) Ignoring user c3c9dffbbc836nooo836hesjustinsane836dontlistentohimlol836inoneearandouttheother836hyatuso@hotmail.co.uk about which server knows nothing.

[i]I've removed some irrelevant parts of Macanudo's log.[/i]-Robby
wicked.
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Re: Msn Stuck at retrieving buddy list.

Post by wicked. »

hey. i've got the same problem too. i think the problem started when i accidentally pasted a whole conversation into the "add a contact" window. from then on, it just went haywire. tried reinstalling, uninstalling. just didn't work for me. tried it on my sister's macbook which uses "msn messenger" and it works fine. my macbook pro just can't use the msn messenger. :)

i really appreciate some help here. been trying for a couple of days now. thanks.
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Robby
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Re: Msn Stuck at retrieving buddy list.

Post by Robby »

Macnudo, try deleting !c3c9dffbbc836nooo836hesjustinsane836dontlistentohimlol836inoneearandouttheother836hyatuso@hotmail.co.uk.

wicked, you should also try to delete that "contact" you created.

Does that help?
wicked.
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Re: Msn Stuck at retrieving buddy list.

Post by wicked. »

pardon me robby. but i can't access the contact list cause i can't get online. how do i head towards there?
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Robby
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Re: Msn Stuck at retrieving buddy list.

Post by Robby »

Oh, good call :D, sorry.

You could try with the original client.
wicked.
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Re: Msn Stuck at retrieving buddy list.

Post by wicked. »

wow. many thanks for the prompt reply. anyway. i've deleted it from the original client or rather from msn's website messenger. and it still doesn't work :(
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Robby
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Re: Msn Stuck at retrieving buddy list.

Post by Robby »

Could you post a debug log like Macanudo did?

The most important lines would probably be those following "FQY error 241". See http://trac.adium.im/wiki/CurrentAdiumDebug for instructions.
wicked.
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Re: Msn Stuck at retrieving buddy list.

Post by wicked. »

"05:03:04: (Libpurple: proxy) Attempting connection to 125.56.199.42
05:03:04: (Libpurple: proxy) Connecting to 125.56.199.42:80 with no proxy
05:03:04: (Libpurple: proxy) Connection in progress
05:03:04: -[AdiumPurpleDnsRequest cancel]: <AdiumPurpleDnsRequest: 0x11473e90: host 0x110f7060, query_data 0x126e2b30, finished 1>
05:03:04: -[AdiumPurpleDnsRequest _finishDnsRequest]: <AdiumPurpleDnsRequest: 0x11473e90: host 0x110f7060, query_data 0x126e2b30, finished 1>
05:03:04: -[AIPreferenceContainer threadedSavePrefs:]: Beginning to save AccountPrefs with 4 items
05:03:04: -[AIPreferenceContainer threadedSavePrefs:]: I just wrote out AccountPrefs with 4 items ((null)) length of data was 1205
05:03:04: (Libpurple: proxy) Connecting to 125.56.199.42:80.
05:03:04: (Libpurple: facebook) post_or_get_connect_cb
05:03:04: (Libpurple: facebook) response headers
HTTP/1.0 400 Bad Request
Server: AkamaiGHost
Mime-Version: 1.0
Content-Type: text/html
Content-Length: 232
Expires: Mon, 10 Aug 2009 21:03:04 GMT
Date: Mon, 10 Aug 2009 21:03:04 GMT
Connection: close"
is this the one?
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Robby
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Re: Msn Stuck at retrieving buddy list.

Post by Robby »

There is no mention of MSN in the log, just Facebook...
wicked.
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Re: Msn Stuck at retrieving buddy list.

Post by wicked. »

05:13:29: (Libpurple: msn) C: NS 000: FQY 15 507
05:13:30: (Libpurple: msn) FQY error 241
05:13:30: (Libpurple: msn) FQY response says abohdenmykathasalwaysbeenmytypetheresnototherkatiwouldlovoeyoumustknowthatnolove926bb@hotmail.com is from network 0
wicked.
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Re: Msn Stuck at retrieving buddy list.

Post by wicked. »

05:13:30: (Libpurple: msn) FQY error 241
05:13:30: (Libpurple: msn) FQY response says abohdenmykathasalwaysbeenmytypetheresnototherkatiwouldlovoeyoumustknowthatnolove926bb@hotmail.com is from network 0
05:13:30: (Libpurple: msn) Ignoring user abohdenmykathasalwaysbeenmytypetheresnototherkatiwouldlovoeyoumustknowthatnolove926bb@hotmail.com about which server knows nothing.
05:13:30: (Libpurple: msn) S: NS 000: PRP 16 MFN Airell%2e
05:13:30: (Libpurple: msn) Update contact information with new display name: Airell.
05:13:30: (Libpurple: msn) passport=Me
05:13:30: (Libpurple: msn) S: NS 000: ADL 13 OK
05:13:30: (Libpurple: msn) S: NS 000: ADL 14 OK
05:13:31: (Libpurple: soap) POST //abservice/abservice.asmx HTTP/1.1
SOAPAction: http://www.msn.com/webservices/AddressB ... tactUpdate
Content-Type:text/xml; charset=utf-8
User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1)
Accept: */*
Host: omega.contacts.msn.com
Content-Length: 1886
Connection: Keep-Alive
Cache-Control: no-cache

<soap:Envelope xmlns:soap='http://schemas.xmlsoap.org/soap/envelope/' xmlns:xsi='http://www.w3.org/2001/XMLSchema-instance' xmlns:xsd='http://www.w3.org/2001/XMLSchema' xmlns:soapenc='http://schemas.xmlsoap.org/soap/encodin ... tionHeader xmlns='http://www.msn.com/webservices/AddressB ... AuthHeader xmlns='http://www.msn.com/webservices/AddressB ... tactUpdate xmlns='http://www.msn.com/webservices/AddressB ... s><Contact xmlns='http://www.msn.com/webservices/AddressB ... p:Envelope>
05:13:31: Called write with no write_tag <SourceInfo 0x114174f0: Socket 0x11603c10: fd 12; timer_tag 0; read_tag 1236; write_tag 0>
05:13:31: (Libpurple: soap) read 942 bytes
05:13:31: (Libpurple: soap) current HTTP/1.1 200 OK
Date: Mon, 10 Aug 2009 21:13:31 GMT
Server: Microsoft-IIS/6.0
P3P:CP="BUS CUR CONo FIN IVDo ONL OUR PHY SAMo TELo"
X-Powered-By: ASP.NET
X-MSNSERVER: BY2ABCHWB311
X-AspNet-Version: 2.0.50727
Cache-Control: private, max-age=0
Content-Type: text/xml; charset=utf-8
Content-Length: 631

<?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><soap ... viceHeader xmlns="http://www.msn.com/webservices/AddressB ... teResponse xmlns="http://www.msn.com/webservices/AddressBook" /></soap:Body></soap:Envelope>
05:13:31: (Libpurple: soap) ignoring malformed line: P3P:CP="BUS CUR CONo FIN IVDo ONL OUR PHY SAMo TELo"
05:13:31: (Libpurple: msn) Contact updated successfully
05:13:33: (Libpurple: util) Writing file blist.xml to directory /Users/administrator/Library/Application Support/Adium 2.0/Users/Default/libpurple
05:13:33: (Libpurple: util) Writing file /Users/administrator/Library/Application Support/Adium 2.0/Users/Default/libpurple/blist.xml
05:13:34: (Libpurple: util) Writing file accounts.xml to directory /Users/administrator/Library/Application Support/Adium 2.0/Users/Default/libpurple
05:13:34: (Libpurple: util) Writing file /Users/administrator/Library/Application Support/Adium 2.0/Users/Default/libpurple/accounts.xml
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Robby
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Re: Msn Stuck at retrieving buddy list.

Post by Robby »

Good stuff! :)

Try deleting above "contact", !abohdenmykathasalwaysbeenmytypetheresnototherkatiwouldlovoeyoumustknowthatnolove926bb@hotmail.com.
wicked.
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Re: Msn Stuck at retrieving buddy list.

Post by wicked. »

I've already done so on people.live.com.

But to no avail, am i beating a dead horse?
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Dimmuxx
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Re: Msn Stuck at retrieving buddy list.

Post by Dimmuxx »

This might be fixed in 1.4b9 and if you don't wanna wait for that you should download the latest adium-1.4 branch and compile it yourself. You can also make a ticket on pidgin's trac(http://developer.pidgin.im) about it and provide a debug log.
wicked.
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Re: Msn Stuck at retrieving buddy list.

Post by wicked. »

when will the adium 1.4 be out? it sucks being on ebuddy.
wicked.
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Re: Msn Stuck at retrieving buddy list.

Post by wicked. »

bump.
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Robby
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Re: Msn Stuck at retrieving buddy list.

Post by Robby »

Yep, looks like it hasn't been fixed in b9.

Edit: More information in the stickied "Known Issues" thread! :)
Skalor
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Re: Msn Stuck at retrieving buddy list.

Post by Skalor »

I don't get this at all. My account gets stuck at 100% Retrieving Buddy List.

Weird thing is, I can sign on using Adium with any other MSN account, or my AIM account.
Even weirder, I can sign onto MSN account using any other MSN program, aMSN and the official MSN.

I've tried complete reinstall.
I've tried via Http.
I've checked my password.
Tried the different encryptions.
I feel out of options.

Am I the only person experiencing this?
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Robby
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Re: Msn Stuck at retrieving buddy list.

Post by Robby »

People with this issue have some weird contact(s) that makes the login process fail. There are a few examples in this thread.

Some have been able to remove the contact(s) causing the problem but not all as we can also see here. :\
Skalor
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Re: Msn Stuck at retrieving buddy list.

Post by Skalor »

Robby wrote:People with this issue have some weird contact(s) that makes the login process fail. There are a few examples in this thread.

Some have been able to remove the contact(s) causing the problem but not all as we can also see here. :\
Cheers. Do you know what specifically about the contacts causes this? And how this can be resolved in the next version?

Btw i'd like to thank the creators of adium for making what I think it by far the best IM program to date. It's the most organised, compact, clean looking software, yet runs smoothly and lets you communicate through all types of IM accounts.

Ill check which contacts have errors for me, Cheers for working on the issue :)
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