Some contacts appear offline when they are indeed online

[hirogrrl]

I have a couple of contacts that appear offline when they are online. Other contacts can see these people, but I cannot. So it has been verified that they are online.
Here are my specs:
- Adium 1.3.6
- MacOSX 10.5.7
- Only installed it for AOL Instant messaging currently. Deleted everything else.

He is using:
- Trillian 3.1 basic
- PC Windows XP

He was in my contact list last night and we were instant messaging, but today he doesn't appear online when he is infact online. When I try to send him a message, when it says he is offline, I get this error message:
Unable to send message: Refused by client
Earlier got this message (before reinstalling adium)
Unable to send message: Refused by Server

I've checked mine and his settings and neither of us blocked each other. Not sure what is going on, but please help. I searched for hours on your forum, but couldn't find any solutions for this scenario.
Much much thanks and greatly appreciate it!
~linda

[thraxisp]

I am seeing the same issue using the 1.4 betas (1.5hgr2700 and later). The people that appear offline are using Adium 1.3.9. What information do you need to help resolve this?

[hirogrrl]

Mine is happening w/Adium and Trillian combined. But others in my contact list are using Trillian too, so it can't be specific to this case scenerio. The other person I have is using ichat or aol aim. This problem appears to be a random thing and not specific to any platform or user. I've even deleted the user and re-added them as they did the same, but that didn't even work. Any one have any information, I'd greatly appreciate it. Many Thanks!