Cannot Connect to MSN with 1.4.1

[heyjp]

I'm on MacBook Pro with OSX 10.6.5 and Adium 1.4.1

After using Adium daily for a couple of years, Adium will not connect to MSN as of a couple of days ago. I tried retyping my ID and Password credentials, but it just keeps asking for ID/Password and does not connect. I can go to Microsoft's native Mac client, it connects okay with same ID and Pass.

I reinstalled 1.4, no difference. Re-installed 1.4.1, no dice.

Adium still connects okay to my AOL account. Just MSN not working. Any thoughts?

Jim

[baineteo]

Same here!

[maccertje]

Yes, same problems here with MSN!!
So please please please HELP!
Thanks a lot in advance!

[Robby]

Please post debugs logs. http://trac.adium.im/wiki/CurrentAdiumDebug has instructions.

[heyjp]

Deleted Adium and all preferences in library. Re-installed 1.4.1 from Adium website. Still cannot log into MSN. I can log-in with MS Messenger, no problem. But not with Adium 1.4.1. Following is the debug file. I changed my "login handle" to email@email.com

Jim
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Code: Select all

19:28:21: -[AIAccount(Abstract) retrievePasswordThenConnect]: Retrieving <ESPurpleMSNAccount:23bd720 3>:email@email.com's password (promptOption 1)
19:28:21: <ESPurpleMSNAccount:23bd720 3>:email@email.com: Updating status for key: Online
19:28:21: <ESPurpleMSNAccount:23bd720 3>:email@email.com: Updating status for key: StatusState
19:28:42: Original image of size 218.000000 218.000000
19:28:42: <ESPurpleMSNAccount:23bd720 3>:email@email.com: Scaled image to size {96, 96}
19:28:42: -[CBPurpleAccount setAccountUserImage:withData:]: <ESPurpleMSNAccount:23bd720 3>:email@email.com setting icon data of length 22292
19:28:42: <ESPurpleMSNAccount:23bd720 3>:email@email.com: Updating status for key: User Icon
19:28:42: Adium: Connect: email@email.com initiating connection using status state <AIStatus: 2645b60 [Available]> ((null)).
19:28:42: Setting status on 23c2a90 (email@email.com): ID available, isActive 1, attributes {
}
19:28:42: (Libpurple: account) Connecting to account email@email.com.
19:28:42: (Libpurple: connection) Connecting. gc = 0x14e172d0
19:28:42: (Libpurple: msn) new httpconn (0x14ebaf60)
19:28:42: (Libpurple: dns) DNS query for 'messenger.hotmail.com' queued
19:28:42: -[AdiumPurpleDnsRequest startLookup]: Performing DNS resolve: messenger.hotmail.com:1863
19:28:42: DNS resolve complete for messenger.hotmail.com:1863; 1 addresses returned
19:28:42: (Libpurple: dnsquery) IP resolved for messenger.hotmail.com
19:28:42: (Libpurple: proxy) Attempting connection to 64.4.45.62
19:28:42: (Libpurple: proxy) Connecting to messenger.hotmail.com:1863 with no proxy
19:28:42: (Libpurple: proxy) Connection in progress
19:28:43: (Libpurple: proxy) Connecting to messenger.hotmail.com:1863.
19:28:43: (Libpurple: proxy) Connected to messenger.hotmail.com:1863.
19:28:43: Connecting: gc=0x14e172d0 (Handshaking) 1 / 8
19:28:43: (Libpurple: msn) C: NS 000: VER 1 MSNP15 CVR0
19:28:43: ************ email@email.com --step-- 1
19:28:43: (Libpurple: msn) S: NS 000: VER 1 MSNP15
19:28:43: (Libpurple: msn) C: NS 000: CVR 2 0x0409 winnt 5.1 i386 MSNMSGR 8.5.1302 BC01 email@email.com
19:28:43: (Libpurple: msn) S: NS 000: CVR 2 14.0.8117 14.0.8117 14.0.8089 http://msgr.dlservice.microsoft.com/download/A/6/1/A616CCD4-B0CA-4A3D-B975-3EDB38081B38/en/wlsetup-cvr.exe http://download.live.com/?sku=messenger
19:28:43: (Libpurple: msn) C: NS 000: USR 3 SSO I email@email.com
19:28:43: (Libpurple: msn) S: NS 000: XFR 3 NS 64.4.34.190:1863 U D
19:28:43: Connecting: gc=0x14e172d0 (Transferring) 2 / 8
19:28:43: (Libpurple: dns) DNS query for '64.4.34.190' queued
19:28:43: ************ email@email.com --step-- 2
19:28:43: (Libpurple: dnsquery) IP resolved for 64.4.34.190
19:28:43: (Libpurple: proxy) Attempting connection to 64.4.34.190
19:28:43: (Libpurple: proxy) Connecting to 64.4.34.190:1863 with no proxy
19:28:43: (Libpurple: proxy) Connection in progress
19:28:43: (Libpurple: proxy) Connecting to 64.4.34.190:1863.
19:28:43: (Libpurple: proxy) Connected to 64.4.34.190:1863.
19:28:43: Connecting: gc=0x14e172d0 (Handshaking) 3 / 8
19:28:43: (Libpurple: msn) C: NS 000: VER 4 MSNP15 CVR0
19:28:43: ************ email@email.com --step-- 3
19:28:43: (Libpurple: msn) S: NS 000: VER 4 MSNP15
19:28:43: (Libpurple: msn) C: NS 000: CVR 5 0x0409 winnt 5.1 i386 MSNMSGR 8.5.1302 BC01 email@email.com
19:28:43: (Libpurple: msn) S: NS 000: CVR 5 14.0.8117 14.0.8117 14.0.8089 http://msgr.dlservice.microsoft.com/download/A/6/1/A616CCD4-B0CA-4A3D-B975-3EDB38081B38/en/wlsetup-cvr.exe http://download.live.com/?sku=messenger
19:28:43: (Libpurple: msn) C: NS 000: USR 6 SSO I email@email.com
19:28:43: (Libpurple: msn) S: NS 000: GCF 0 5664
19:28:43: (Libpurple: msn) Processing GCF command
19:28:43: (Libpurple: msn) S: NS 000: USR 6 SSO S MBI_KEY dBZdelr8PPfK75DHiDAf8HFlU0WdZBqd/G51TpVQMf7hjpv6Mxzbybvaudtf5Pi+
19:28:43: Connecting: gc=0x14e172d0 (Starting authentication) 4 / 8
19:28:43: (Libpurple: msn) Starting Windows Live ID authentication
19:28:43: Connecting: gc=0x14e172d0 (Getting cookie) 5 / 8
19:28:43: (Libpurple: msn) Logging on email@email.com, with policy 'MBI_KEY', nonce 'dBZdelr8PPfK75DHiDAf8HFlU0WdZBqd/G51TpVQMf7hjpv6Mxzbybvaudtf5Pi+'
19:28:43: ************ email@email.com --step-- 4
19:28:43: ************ email@email.com --step-- 5
19:28:43: (Libpurple: dns) DNS query for 'login.live.com' queued
19:28:43: -[AdiumPurpleDnsRequest startLookup]: Performing DNS resolve: login.live.com:443
19:28:43: DNS resolve complete for login.live.com:443; 1 addresses returned
19:28:43: (Libpurple: dnsquery) IP resolved for login.live.com
19:28:43: (Libpurple: proxy) Attempting connection to 65.54.165.175
19:28:43: (Libpurple: proxy) Connecting to login.live.com:443 with no proxy
19:28:43: (Libpurple: proxy) Connection in progress
19:28:43: (Libpurple: proxy) Connecting to login.live.com:443.
19:28:43: (Libpurple: proxy) Connected to login.live.com:443.
19:28:43: (Libpurple: cdsa) Connecting
19:28:43: Called write with no write_tag <SourceInfo 0x14bbbdf0: Socket 0x14bf33a0: fd 12; timer_tag 0; read_tag 52; write_tag 0>
19:28:43: (Libpurple: cdsa) Connecting
19:28:43: (Libpurple: cdsa) Connecting
19:28:43: (Libpurple: cdsa) Connecting
19:28:43: (Libpurple: cdsa) Connecting
19:28:44: (Libpurple: cdsa) Connecting
19:28:44: (Libpurple: cdsa) SSL_connect: verifying certificate
19:28:44: (Libpurple: cdsa) SSL_connect complete
19:28:44: (Libpurple: soap) Sending secure request.
19:28:44: Called write with no write_tag <SourceInfo 0x2616bb0: Socket 0x14ee7550: fd 12; timer_tag 0; read_tag 55; write_tag 0>
19:28:44: (Libpurple: soap) read 350 bytes
19:28:44: (Libpurple: soap) Received secure request.
19:28:44: (Libpurple: soap) read 1137 bytes
19:28:44: (Libpurple: soap) Received secure request.
19:28:44: (Libpurple: msn) C: NS 000: OUT
19:28:44: (Libpurple: connection) Connection error on 0x14e172d0 (reason: 2 description: Unable to authenticate: Authentication Failure)
19:28:44: Connection Disconnected: gc=14e172d0 (Unable to authenticate: Authentication Failure)
19:28:44: -[AIAccount(Abstract) serverReportedInvalidPassword]: <ESPurpleMSNAccount:23bd720 3>:email@email.com
19:28:44: <ESPurpleMSNAccount:23bd720 3>:email@email.com accountConnectionReportDisconnect: Unable to authenticate: Authentication Failure
19:28:44: (Libpurple: account) Disconnecting account email@email.com (0x23c2a90)
19:28:44: (Libpurple: connection) Disconnecting connection 0x14e172d0
19:28:44: (Libpurple: msn) destroy the OIM 0x14ee1710
19:28:44: (Libpurple: msn) destroy httpconn (0x14ebaf60)
19:28:44: Disconnected: gc=14e172d0
19:28:44: <ESPurpleMSNAccount:23bd720 3>:email@email.com: Telling the core we disconnected
19:28:44: -[AIContactObserverManager endListObjectNotificationsDelaysImmediately]: 
19:28:44: <ESPurpleMSNAccount:23bd720 3>:email@email.com: Disconnected ("Unable to authenticate: Authentication Failure"): Automatically reconnecting immediately
19:28:44: -[AIAccount(Abstract) retrievePasswordThenConnect]: Retrieving <ESPurpleMSNAccount:23bd720 3>:email@email.com's password (promptOption 1)
19:28:44: <ESPurpleMSNAccount:23bd720 3>:email@email.com: Updating status for key: Online
19:28:44: (Libpurple: connection) Destroying connection 0x14e172d0
19:28:47: (Libpurple: util) Writing file accounts.xml to directory /Users/jp/Library/Application Support/Adium 2.0/Users/Default/libpurple
19:28:47: (Libpurple: util) Writing file /Users/jp/Library/Application Support/Adium 2.0/Users/Default/libpurple/accounts.xml
19:28:49: <ESPurpleMSNAccount:23bd720 3>:email@email.com: Updating status for key: Online

[snakehips]

Same here. Any way to fix this?

[snakehips]

Nevermind, just figured it out.

You have to log in to msn and verify your account. Once you’ve done that Adium will connect as usual.