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unable to connect to gchat

Posted: Mon Apr 04, 2011 2:02 pm
by jae77
is anyone else having problems connecting to gchat? every time i try to connect, i am told that plaintext authentication is required. if i click ok, adium gives me an unknown error.

i would post snippets from the debug log file, but i am unable to locate it.

Re: unable to connect to gchat

Posted: Mon Apr 04, 2011 2:18 pm
by jae77
i downloaded one of the nightlies just to see and now the debug window is back, so here is the output:

Code: Select all

10:14:51: -[AIAccount(Abstract) retrievePasswordThenConnect]: Retrieving <AIPurpleGTalkAccount:4853970 3>:jgangemi@gmail.com's password (promptOption 2)
10:14:51: <AIPurpleGTalkAccount:4853970 3>:jgangemi@gmail.com: Updating status for key: isOnline
10:14:51: <AIPurpleGTalkAccount:4853970 3>:jgangemi@gmail.com: Updating status for key: Enabled
10:14:51: <AIPurpleGTalkAccount:4853970 3>:jgangemi@gmail.com: Updating status for key: FullNameAttr
10:14:51: <AIPurpleGTalkAccount:4853970 3>:jgangemi@gmail.com: Original image of size 218.000000 218.000000
10:14:51: <AIPurpleGTalkAccount:4853970 3>:jgangemi@gmail.com: Scaled image to size {96, 96}
10:14:51: -[CBPurpleAccount setAccountUserImage:withData:]: <AIPurpleGTalkAccount:4853970 3>:jgangemi@gmail.com: Setting icon data of length 17488
10:14:51: <AIPurpleGTalkAccount:4853970 3>:jgangemi@gmail.com: Updating status for key: User Icon
10:14:51: Adium: Connect: jgangemi@gmail.com initiating connection using status state <AIStatus: 2b76520 [Available]> ((null)).
10:14:51: Setting status on 1883b560 (jgangemi@gmail.com/Adium): ID available, isActive 1, attributes {
    buzz = 1;
    priority = 0;
}
10:14:51: (Libpurple: account) Connecting to account jgangemi@gmail.com/Adium.
10:14:51: (Libpurple: connection) Connecting. gc = 0x118c4e330
10:14:51: Connecting: gc=0x18c4e330 (Connecting) 1 / 5
10:14:51: (Libpurple: dns) DNS query for 'talk.google.com' queued
10:14:51: ************ jgangemi@gmail.com --step-- 1
10:14:51: handleConnectivityForAccount: <AIPurpleGTalkAccount:4853970 3>:jgangemi@gmail.com reachable: 1
10:14:51: -[AdiumPurpleDnsRequest startLookup]: Performing DNS resolve: talk.google.com:5222
10:14:51: DNS resolve complete for talk.google.com:5222; 1 addresses returned
10:14:51: (Libpurple: dnsquery) IP resolved for talk.google.com
10:14:51: (Libpurple: proxy) Attempting connection to 172.24.32.85
10:14:51: (Libpurple: proxy) Connecting to talk.google.com:5222 with no proxy
10:14:51: (Libpurple: proxy) Connection in progress
10:14:51: (Libpurple: proxy) Connecting to talk.google.com:5222.
10:14:51: (Libpurple: proxy) Connected to talk.google.com:5222.
10:14:51: (Libpurple: jabber) Sending (jgangemi@gmail.com/Adium): <?xml version='1.0' ?>
10:14:51: Connecting: gc=0x18c4e330 (Initializing Stream) 2 / 5
10:14:51: (Libpurple: jabber) Sending (jgangemi@gmail.com/Adium): <stream:stream to='gmail.com' xmlns='jabber:client' xmlns:stream='http://etherx.jabber.org/streams' version='1.0'>
10:14:51: ************ jgangemi@gmail.com --step-- 2
10:14:53: (Libpurple: jabber) Recv (152): <stream:stream from="default.talk.google.com" id="6B63BD5E773902B8" version="1.0" xmlns:stream="http://etherx.jabber.org/streams" xmlns="jabber:client">
10:14:53: (Libpurple: jabber) Recv (138): <stream:features><mechanisms xmlns="urn:ietf:params:xml:ns:xmpp-sasl"><mechanism>X-GOOGLE-TOKEN</mechanism></mechanisms></stream:features>
10:14:53: Connecting: gc=0x18c4e330 (Authenticating) 3 / 5
10:14:53: (Libpurple: sasl) Mechs found: X-GOOGLE-TOKEN
10:14:53: (Libpurple: sasl) No worthy mechs found
10:14:53: ************ jgangemi@gmail.com --step-- 3
10:14:54: -[ESPurpleRequestActionController doRequestActionCbValue:withUserDataValue:callBackIndex:]: 
10:14:54: (Libpurple: sasl) Mechs found: X-GOOGLE-TOKEN
10:14:54: (Libpurple: sasl) No worthy mechs found
10:14:54: (Libpurple: connection) purple_connection_error_reason called with NULL description
10:14:54: (Libpurple: connection) Connection error on 0x118c4e330 (reason: 3 description: Unknown error)
10:14:54: Connection Disconnected: gc=18c4e330 (Unknown error)
10:14:54: <AIPurpleGTalkAccount:4853970 3>:jgangemi@gmail.com accountConnectionReportDisconnect: Unknown error
10:14:54: +[ESPurpleRequestAdapter requestCloseWithHandle:]: <<ESPurpleRequestActionController: 0x105884190>: {
    AIAccount = "<AIPurpleGTalkAccount:4853970 3>:jgangemi@gmail.com";
    "Button Names" =     (
        Yes,
        No
    );
    Message = "jgangemi@gmail.com/Adium may require plaintext authentication over an unencrypted connection.  Allow this and continue authentication?";
    MessageHeader = "Plaintext Authentication";
    TitleString = "Plaintext Authentication";
    callBacks = "<20498805 01000000>";
    userData = "<60b58318 01000000>";
}>
10:14:54: (Libpurple: account) Disconnecting account jgangemi@gmail.com/Adium (0x11883b560)
10:14:54: (Libpurple: connection) Disconnecting connection 0x118c4e330
10:14:54: (Libpurple: jabber) Sending (jgangemi@gmail.com/Adium): </stream:stream>
10:14:54: Disconnected: gc=18c4e330
10:14:54: <AIPurpleGTalkAccount:4853970 3>:jgangemi@gmail.com: Telling the core we disconnected
10:14:54: -[AIContactObserverManager endListObjectNotificationsDelaysImmediately]: 
10:14:54: <AIPurpleGTalkAccount:4853970 3>:jgangemi@gmail.com: Disconnected: Will not reconnect
10:14:54: Posting Growl notification: Event ID: Interface_ErrorMessageReceived, listObject: (null), chat: (null), description: jgangemi@gmail.com (GTalk) : Error
Unknown error
10:14:54: adiumPurpleRequestClose: <<ESPurpleRequestActionController: 0x105884190>: {
    AIAccount = "<AIPurpleGTalkAccount:4853970 3>:jgangemi@gmail.com";
    "Button Names" =     (
        Yes,
        No
    );
    Message = "jgangemi@gmail.com/Adium may require plaintext authentication over an unencrypted connection.  Allow this and continue authentication?";
    MessageHeader = "Plaintext Authentication";
    TitleString = "Plaintext Authentication";
    callBacks = "<20498805 01000000>";
    userData = "<60b58318 01000000>";
}> (1)
10:14:54: -[ESPurpleRequestActionController purpleRequestClose]: 
10:14:54: (Libpurple: connection) Destroying connection 0x118c4e330
10:14:56: (Libpurple: util) Writing file accounts.xml to directory /Users/jae/Library/Application Support/Adium 2.0/Users/Default/libpurple
10:14:56: (Libpurple: util) Writing file /Users/jae/Library/Application Support/Adium 2.0/Users/Default/libpurple/accounts.xml
10:14:56: (Libpurple: util) Writing file blist.xml to directory /Users/jae/Library/Application Support/Adium 2.0/Users/Default/libpurple
10:14:56: (Libpurple: util) Writing file /Users/jae/Library/Application Support/Adium 2.0/Users/Default/libpurple/blist.xml
10:14:57: <AIPurpleGTalkAccount:4853970 3>:jgangemi@gmail.com: Updating status for key: isOnline
10:14:57: <AIPurpleGTalkAccount:4853970 3>:jgangemi@gmail.com: Updating status for key: Enabled
10:14:57: <AIPurpleGTalkAccount:4853970 3>:jgangemi@gmail.com: Updating status for key: FullNameAttr

Re: unable to connect to gchat

Posted: Tue Apr 05, 2011 5:58 pm
by jae77
it looks like this problem exists b/c i am behind a corp firewall that is redirecting traffic.