App background black on load; can't add accounts

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five_elements
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Posts: 2
Joined: Tue Oct 25, 2011 5:29 pm

App background black on load; can't add accounts

Post by five_elements »

Hi,

I just downloaded the latest version of Adium. I opened it and app shows up with a black background. I also can't add IM accounts:

* Went to Adium > Preferences.
* Clicked '+' button at the button left corner of the screen.
* Dropdown appeared, but did not list any account types for me to add.

I already tried reinstalling, searching the forums, updating, creating a new user and resetting the preferences.

Adium 1.4.3
Mac OSX 10.6.7

Screenshots attached.

Thanks for all the help in advance!
Attachments
Preferences screen
Preferences screen
App on load
App on load
Screen shot 2011-10-25 at 10.32.53 AM.png (8.31 KiB) Viewed 6467 times
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David Munch
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Re: App background black on load; can't add accounts

Post by David Munch »

Is there any output in the console when you launch Adium?

And by resetting preferences, what do you mean by that exactly?
For Vienna issues: Please search Github before posting! Otherwise, file a bug report on Github.

If you are interested in helping out with the development of Vienna, see the Vienna website for details. All levels of programming experience are welcome! :grin:
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five_elements
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Posts: 2
Joined: Tue Oct 25, 2011 5:29 pm

Re: App background black on load; can't add accounts

Post by five_elements »

Hey David, thanks for the response!

By resetting the preferences, I mean I followed the steps in http://trac.adium.im/wiki/Preferences.

This is what I get in the console after logging in, opening preferences and clicking the '+' button to add an account:

Code: Select all

10/26/11 10:23:54 AM	Adium[227]	*** Assertion failure in -[AIListController initWithContactList:inOutlineView:inScrollView:delegate:], /Users/adium/adium-1.4/Source/AIListController.m:69
10/26/11 10:23:54 AM	Adium[227]	Invalid parameter not satisfying: aContactList != nil
10/26/11 10:24:37 AM	Adium[227]	*** Assertion failure in -[AIListController initWithContactList:inOutlineView:inScrollView:delegate:], /Users/adium/adium-1.4/Source/AIListController.m:69
10/26/11 10:24:37 AM	Adium[227]	Invalid parameter not satisfying: aContactList != nil
10/26/11 10:24:57 AM	Adium[227]	[--- PREFERENCES DEBUG MESSAGE ---]
Did not add preference pane "Messages" to the toolbar ordering array, because that pane does not exist.

10/26/11 10:24:57 AM	Adium[227]	[--- PREFERENCES DEBUG MESSAGE ---]
Did not add preference pane "File Transfer" to the toolbar ordering array, because that pane does not exist.

10/26/11 10:24:57 AM	Adium[227]	[--- PREFERENCES DEBUG MESSAGE ---]
Did not add preference pane "Advanced" to the toolbar ordering array, because that pane does not exist.

10/26/11 10:25:05 AM	Adium[227]	-[NSCFArray objectForKey:]: unrecognized selector sent to instance 0x26a1340
10/26/11 10:25:05 AM	Adium[227]	HIToolbox: ignoring exception '-[NSCFArray objectForKey:]: unrecognized selector sent to instance 0x26a1340' that raised inside Carbon event dispatch

Code: Select all

	0   CoreFoundation                      0x99a176ca __raiseError + 410
	1   libobjc.A.dylib                     0x9465c509 objc_exception_throw + 56
	2   CoreFoundation                      0x99a6490b -[NSObject(NSObject) doesNotRecognizeSelector:] + 187
	3   CoreFoundation                      0x999bdc36 ___forwarding___ + 950
	4   CoreFoundation                      0x999bd802 _CF_forwarding_prep_0 + 50
	5   AppKit                              0x9807b267 createContextFilterFromDictionary + 155
	6   AppKit                              0x9807b14d generateServiceFiltersFromDictionaryOrArray + 317
	7   AppKit                              0x98078984 createServiceEntryFromDictionaryDescription + 1155
	8   AppKit                              0x9807828c getServiceEntries + 628
	9   AppKit                              0x98077f3a -[_NSServicesMenuUpdater insertServicesIntoMenu:withKeyEvent:isForDisplay:] + 95
	10  AppKit                              0x98077e96 -[_NSServicesMenuUpdater updateMenu:withEvent:withFlags:] + 111
	11  AppKit                              0x97f5ccc3 -[NSMenu _populateWithEventRef:] + 221
	12  AppKit                              0x97f5bf0c -[NSCarbonMenuImpl _carbonPopulateEvent:handlerCallRef:] + 424
	13  AppKit                              0x97f5bc7d NSSLMMenuEventHandler + 404
	14  HIToolbox                           0x99c75c0f _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 1567
	15  HIToolbox                           0x99c74ed6 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec + 411
	16  HIToolbox                           0x99c74d35 SendEventToEventTargetWithOptions + 58
	17  HIToolbox                           0x99cc1ba7 _Z16SendMenuPopulateP8MenuDataP20OpaqueEventTargetRefmdmP14OpaqueEventRefPh + 356
	18  HIToolbox                           0x99cc1463 _ZL15SendMenuOpeningP14MenuSelectDataP8MenuDatadmP14__CFDictionaryhPh + 266
	19  HIToolbox                           0x99e6a02c _ZL19PopUpMenuSelectCoreP8MenuData5PointdS1_tjPK4RecttmS4_S4_PK10__CFStringPP13OpaqueMenuRefPt + 1007
	20  HIToolbox                           0x99e6a6d5 _HandlePopUpMenuSelection7 + 678
	21  AppKit                              0x981f1d2e _NSSLMPopUpCarbonMenu3 + 3937
	22  AppKit                              0x981f20be -[NSCarbonMenuImpl _popUpContextMenu:withEvent:forView:withFont:] + 220
	23  AppKit                              0x9836aef5 -[NSMenu _popUpContextMenu:withEvent:forView:withFont:] + 270
	24  AppKit                              0x9836af94 -[NSMenu _popUpContextMenu:withEvent:forView:] + 63
	25  AIUtilities                         0x002160af -[AIPlasticButton mouseDown:] + 795
	26  AppKit                              0x9803ec6c -[NSWindow sendEvent:] + 5549
	27  AppKit                              0x97f57833 -[NSApplication sendEvent:] + 6431
	28  AppKit                              0x97eeb307 -[NSApplication run] + 917
	29  AppKit                              0x97ee3339 NSApplicationMain + 574
	30  Adium                               0x000031ce 0x0 + 12750
	31  ???                                 0x00000002 0x0 + 2

Code: Select all

10/26/11 10:25:15 AM	Adium[227]	-[NSCFArray objectForKey:]: unrecognized selector sent to instance 0x2397140
10/26/11 10:25:15 AM	Adium[227]	HIToolbox: ignoring exception '-[NSCFArray objectForKey:]: unrecognized selector sent to instance 0x2397140' that raised inside Carbon event dispatch

Code: Select all

	0   CoreFoundation                      0x99a176ca __raiseError + 410
	1   libobjc.A.dylib                     0x9465c509 objc_exception_throw + 56
	2   CoreFoundation                      0x99a6490b -[NSObject(NSObject) doesNotRecognizeSelector:] + 187
	3   CoreFoundation                      0x999bdc36 ___forwarding___ + 950
	4   CoreFoundation                      0x999bd802 _CF_forwarding_prep_0 + 50
	5   AppKit                              0x9807b267 createContextFilterFromDictionary + 155
	6   AppKit                              0x9807b14d generateServiceFiltersFromDictionaryOrArray + 317
	7   AppKit                              0x98078984 createServiceEntryFromDictionaryDescription + 1155
	8   AppKit                              0x9807828c getServiceEntries + 628
	9   AppKit                              0x98077f3a -[_NSServicesMenuUpdater insertServicesIntoMenu:withKeyEvent:isForDisplay:] + 95
	10  AppKit                              0x98077e96 -[_NSServicesMenuUpdater updateMenu:withEvent:withFlags:] + 111
	11  AppKit                              0x98077e1a -[_NSServicesPrincipalMenuUpdater updateMenu:withEvent:withFlags:] + 153
	12  AppKit                              0x97f5ccc3 -[NSMenu _populateWithEventRef:] + 221
	13  AppKit                              0x97f5bf0c -[NSCarbonMenuImpl _carbonPopulateEvent:handlerCallRef:] + 424
	14  AppKit                              0x97f5bc7d NSSLMMenuEventHandler + 404
	15  HIToolbox                           0x99c75c0f _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 1567
	16  HIToolbox                           0x99c74ed6 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec + 411
	17  HIToolbox                           0x99c74d35 SendEventToEventTargetWithOptions + 58
	18  HIToolbox                           0x99cc1ba7 _Z16SendMenuPopulateP8MenuDataP20OpaqueEventTargetRefmdmP14OpaqueEventRefPh + 356
	19  HIToolbox                           0x99ceca17 _ZL12PopulateMenuP8MenuDataP20OpaqueEventTargetRefP13CheckMenuDatamd + 104
	20  HIToolbox                           0x99cebfaa _ZL21Check1MenuForKeyEventP8MenuDataP13CheckMenuData + 112
	21  HIToolbox                           0x99cec862 _ZL21Check1MenuForKeyEventP8MenuDataP13CheckMenuData + 2344
	22  HIToolbox                           0x99ceb643 _ZL21CheckMenusForKeyEventP8MenuDataP13CheckMenuData + 835
	23  HIToolbox                           0x99ceb270 _Z15_IsMenuKeyEventP8MenuDataP14OpaqueEventRefmPS0_Pt + 773
	24  HIToolbox                           0x99ceaf31 IsMenuKeyEvent + 102
	25  AppKit                              0x9806030f -[NSCarbonMenuImpl _menuItemWithKeyEquivalentMatchingEventRef:] + 307
	26  AppKit                              0x98060061 _NSFindMenuItemMatchingCommandKeyEvent + 295
	27  AppKit                              0x97f552af _NSHandleCarbonMenuEvent + 526
	28  AppKit                              0x97f29d8e _DPSNextEvent + 2304
	29  AppKit                              0x97f2901e -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
	30  AppKit                              0x97eeb2a7 -[NSApplication run] + 821
	31  AppKit                              0x97ee3339 NSApplicationMain + 574
	32  Adium                               0x000031ce 0x0 + 12750
	33  ???                                 0x00000002 0x0 + 2
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andrwknots
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Posts: 1
Joined: Thu Nov 24, 2011 10:33 am

Re: App background black on load; can't add accounts

Post by andrwknots »

Hey David, thanks for the response!

By resetting the preferences, I mean I followed the steps in http://trac.adium.im/wiki/Preferences.

This is what I get in the console after logging in, opening preferences and clicking the '+' button to add an account:
Yea even i had the same problem. Resetting solved it :)
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Robby
Cocoaforge Admin
Posts: 2610
Joined: Mon May 01, 2006 3:00 am

Re: App background black on load; can't add accounts

Post by Robby »

For anyone running into this issue we have a report where updating to Mac OS X 10.6.8 fixed the issue.
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Robby
Cocoaforge Admin
Posts: 2610
Joined: Mon May 01, 2006 3:00 am

Re: App background black on load; can't add accounts

Post by Robby »

Try repairing permissions using the Mac OS X disk utility.
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