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App background black on load; can't add accounts
Posted: Tue Oct 25, 2011 5:37 pm
by five_elements
Hi,
I just downloaded the latest version of Adium. I opened it and app shows up with a black background. I also can't add IM accounts:
* Went to Adium > Preferences.
* Clicked '+' button at the button left corner of the screen.
* Dropdown appeared, but did not list any account types for me to add.
I already tried reinstalling, searching the forums, updating, creating a new user and resetting the preferences.
Adium 1.4.3
Mac OSX 10.6.7
Screenshots attached.
Thanks for all the help in advance!
Re: App background black on load; can't add accounts
Posted: Wed Oct 26, 2011 8:57 am
by David Munch
Is there any output in the console when you launch Adium?
And by resetting preferences, what do you mean by that exactly?
Re: App background black on load; can't add accounts
Posted: Wed Oct 26, 2011 5:26 pm
by five_elements
Hey David, thanks for the response!
By resetting the preferences, I mean I followed the steps in
http://trac.adium.im/wiki/Preferences.
This is what I get in the console after logging in, opening preferences and clicking the '+' button to add an account:
Code: Select all
10/26/11 10:23:54 AM Adium[227] *** Assertion failure in -[AIListController initWithContactList:inOutlineView:inScrollView:delegate:], /Users/adium/adium-1.4/Source/AIListController.m:69
10/26/11 10:23:54 AM Adium[227] Invalid parameter not satisfying: aContactList != nil
10/26/11 10:24:37 AM Adium[227] *** Assertion failure in -[AIListController initWithContactList:inOutlineView:inScrollView:delegate:], /Users/adium/adium-1.4/Source/AIListController.m:69
10/26/11 10:24:37 AM Adium[227] Invalid parameter not satisfying: aContactList != nil
10/26/11 10:24:57 AM Adium[227] [--- PREFERENCES DEBUG MESSAGE ---]
Did not add preference pane "Messages" to the toolbar ordering array, because that pane does not exist.
10/26/11 10:24:57 AM Adium[227] [--- PREFERENCES DEBUG MESSAGE ---]
Did not add preference pane "File Transfer" to the toolbar ordering array, because that pane does not exist.
10/26/11 10:24:57 AM Adium[227] [--- PREFERENCES DEBUG MESSAGE ---]
Did not add preference pane "Advanced" to the toolbar ordering array, because that pane does not exist.
10/26/11 10:25:05 AM Adium[227] -[NSCFArray objectForKey:]: unrecognized selector sent to instance 0x26a1340
10/26/11 10:25:05 AM Adium[227] HIToolbox: ignoring exception '-[NSCFArray objectForKey:]: unrecognized selector sent to instance 0x26a1340' that raised inside Carbon event dispatch
Code: Select all
0 CoreFoundation 0x99a176ca __raiseError + 410
1 libobjc.A.dylib 0x9465c509 objc_exception_throw + 56
2 CoreFoundation 0x99a6490b -[NSObject(NSObject) doesNotRecognizeSelector:] + 187
3 CoreFoundation 0x999bdc36 ___forwarding___ + 950
4 CoreFoundation 0x999bd802 _CF_forwarding_prep_0 + 50
5 AppKit 0x9807b267 createContextFilterFromDictionary + 155
6 AppKit 0x9807b14d generateServiceFiltersFromDictionaryOrArray + 317
7 AppKit 0x98078984 createServiceEntryFromDictionaryDescription + 1155
8 AppKit 0x9807828c getServiceEntries + 628
9 AppKit 0x98077f3a -[_NSServicesMenuUpdater insertServicesIntoMenu:withKeyEvent:isForDisplay:] + 95
10 AppKit 0x98077e96 -[_NSServicesMenuUpdater updateMenu:withEvent:withFlags:] + 111
11 AppKit 0x97f5ccc3 -[NSMenu _populateWithEventRef:] + 221
12 AppKit 0x97f5bf0c -[NSCarbonMenuImpl _carbonPopulateEvent:handlerCallRef:] + 424
13 AppKit 0x97f5bc7d NSSLMMenuEventHandler + 404
14 HIToolbox 0x99c75c0f _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 1567
15 HIToolbox 0x99c74ed6 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec + 411
16 HIToolbox 0x99c74d35 SendEventToEventTargetWithOptions + 58
17 HIToolbox 0x99cc1ba7 _Z16SendMenuPopulateP8MenuDataP20OpaqueEventTargetRefmdmP14OpaqueEventRefPh + 356
18 HIToolbox 0x99cc1463 _ZL15SendMenuOpeningP14MenuSelectDataP8MenuDatadmP14__CFDictionaryhPh + 266
19 HIToolbox 0x99e6a02c _ZL19PopUpMenuSelectCoreP8MenuData5PointdS1_tjPK4RecttmS4_S4_PK10__CFStringPP13OpaqueMenuRefPt + 1007
20 HIToolbox 0x99e6a6d5 _HandlePopUpMenuSelection7 + 678
21 AppKit 0x981f1d2e _NSSLMPopUpCarbonMenu3 + 3937
22 AppKit 0x981f20be -[NSCarbonMenuImpl _popUpContextMenu:withEvent:forView:withFont:] + 220
23 AppKit 0x9836aef5 -[NSMenu _popUpContextMenu:withEvent:forView:withFont:] + 270
24 AppKit 0x9836af94 -[NSMenu _popUpContextMenu:withEvent:forView:] + 63
25 AIUtilities 0x002160af -[AIPlasticButton mouseDown:] + 795
26 AppKit 0x9803ec6c -[NSWindow sendEvent:] + 5549
27 AppKit 0x97f57833 -[NSApplication sendEvent:] + 6431
28 AppKit 0x97eeb307 -[NSApplication run] + 917
29 AppKit 0x97ee3339 NSApplicationMain + 574
30 Adium 0x000031ce 0x0 + 12750
31 ??? 0x00000002 0x0 + 2
Code: Select all
10/26/11 10:25:15 AM Adium[227] -[NSCFArray objectForKey:]: unrecognized selector sent to instance 0x2397140
10/26/11 10:25:15 AM Adium[227] HIToolbox: ignoring exception '-[NSCFArray objectForKey:]: unrecognized selector sent to instance 0x2397140' that raised inside Carbon event dispatch
Code: Select all
0 CoreFoundation 0x99a176ca __raiseError + 410
1 libobjc.A.dylib 0x9465c509 objc_exception_throw + 56
2 CoreFoundation 0x99a6490b -[NSObject(NSObject) doesNotRecognizeSelector:] + 187
3 CoreFoundation 0x999bdc36 ___forwarding___ + 950
4 CoreFoundation 0x999bd802 _CF_forwarding_prep_0 + 50
5 AppKit 0x9807b267 createContextFilterFromDictionary + 155
6 AppKit 0x9807b14d generateServiceFiltersFromDictionaryOrArray + 317
7 AppKit 0x98078984 createServiceEntryFromDictionaryDescription + 1155
8 AppKit 0x9807828c getServiceEntries + 628
9 AppKit 0x98077f3a -[_NSServicesMenuUpdater insertServicesIntoMenu:withKeyEvent:isForDisplay:] + 95
10 AppKit 0x98077e96 -[_NSServicesMenuUpdater updateMenu:withEvent:withFlags:] + 111
11 AppKit 0x98077e1a -[_NSServicesPrincipalMenuUpdater updateMenu:withEvent:withFlags:] + 153
12 AppKit 0x97f5ccc3 -[NSMenu _populateWithEventRef:] + 221
13 AppKit 0x97f5bf0c -[NSCarbonMenuImpl _carbonPopulateEvent:handlerCallRef:] + 424
14 AppKit 0x97f5bc7d NSSLMMenuEventHandler + 404
15 HIToolbox 0x99c75c0f _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 1567
16 HIToolbox 0x99c74ed6 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec + 411
17 HIToolbox 0x99c74d35 SendEventToEventTargetWithOptions + 58
18 HIToolbox 0x99cc1ba7 _Z16SendMenuPopulateP8MenuDataP20OpaqueEventTargetRefmdmP14OpaqueEventRefPh + 356
19 HIToolbox 0x99ceca17 _ZL12PopulateMenuP8MenuDataP20OpaqueEventTargetRefP13CheckMenuDatamd + 104
20 HIToolbox 0x99cebfaa _ZL21Check1MenuForKeyEventP8MenuDataP13CheckMenuData + 112
21 HIToolbox 0x99cec862 _ZL21Check1MenuForKeyEventP8MenuDataP13CheckMenuData + 2344
22 HIToolbox 0x99ceb643 _ZL21CheckMenusForKeyEventP8MenuDataP13CheckMenuData + 835
23 HIToolbox 0x99ceb270 _Z15_IsMenuKeyEventP8MenuDataP14OpaqueEventRefmPS0_Pt + 773
24 HIToolbox 0x99ceaf31 IsMenuKeyEvent + 102
25 AppKit 0x9806030f -[NSCarbonMenuImpl _menuItemWithKeyEquivalentMatchingEventRef:] + 307
26 AppKit 0x98060061 _NSFindMenuItemMatchingCommandKeyEvent + 295
27 AppKit 0x97f552af _NSHandleCarbonMenuEvent + 526
28 AppKit 0x97f29d8e _DPSNextEvent + 2304
29 AppKit 0x97f2901e -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
30 AppKit 0x97eeb2a7 -[NSApplication run] + 821
31 AppKit 0x97ee3339 NSApplicationMain + 574
32 Adium 0x000031ce 0x0 + 12750
33 ??? 0x00000002 0x0 + 2
Re: App background black on load; can't add accounts
Posted: Thu Nov 24, 2011 10:38 am
by andrwknots
Hey David, thanks for the response!
By resetting the preferences, I mean I followed the steps in
http://trac.adium.im/wiki/Preferences.
This is what I get in the console after logging in, opening preferences and clicking the '+' button to add an account:
Yea even i had the same problem. Resetting solved it
Re: App background black on load; can't add accounts
Posted: Mon Jan 09, 2012 9:44 pm
by Robby
For anyone running into this issue we have a report where updating to Mac OS X 10.6.8 fixed the issue.
Re: App background black on load; can't add accounts
Posted: Thu Feb 09, 2012 1:08 am
by Robby
Try repairing permissions using the Mac OS X disk utility.