403: Forbidden in WebEx (XMPP) group chat

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Zeradin
Harmless
Posts: 2
Joined: Fri Nov 14, 2014 10:36 pm

403: Forbidden in WebEx (XMPP) group chat

Post by Zeradin »

I read through how to submit a bug, but did not see where, so I suppose the forum is the place for it.

- I am using Adium 1.5.10 and OS X v10.9.5

When I join or am invited to webex (XMPP) chat I get 403: Forbidden, but the contacts show up and I can communicate in the chat... at least for a while. In some interval the client throws the 403: again over and over: http://grab.by/CdtW

Additionally, if I close the chat window and try to reopen it I get the 403 again and none of the contacts show up. If I quit adium and start it again, I can join the chat and see the contacts. Rinse repeat.

I have been able to chat with these xmpp users regularly outside of group chat.

Here's what I can gather from the debug without posting personal information:

Code: Select all

<error code="403" type="auth"><forbidden xmlns="urn:ietf:params:xml:ns:xmpp-stanzas"/></error>
Thanks.
Zeradin
Harmless
Posts: 2
Joined: Fri Nov 14, 2014 10:36 pm

Re: 403: Forbidden in WebEx (XMPP) group chat

Post by Zeradin »

I also do not receive messages after I initially go into the group, leave and then re-enter. I just tested it. After I close it once I can not get the chat to load, users nor new messages. I have to restart adium.
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