Sync crashes

michaelb · Post by **michaelb** » Wed Dec 06, 2006 6:05 pm

Please help.

I've got a couple of sites that I always upload by using the sync feature. Today I did one sync okay, made some changes and the next time I tried to sync Cyberduck crashed.

In case it was a corrupt file in that site I tried it on the other site and the Duck crashed at the same place.

Any suggestions?

tia

Michael

michaelb · Post by **michaelb** » Wed Dec 06, 2006 6:53 pm

I don't know whether it's related but shortly after these Cyberduck crashes started I noticed my keyboard short cuts weren't working in the Finder. I restarted, the Finder now works as normal but the Duck still crashes

king_arthur · Post by **king_arthur** » Sat Dec 09, 2006 1:13 am

Hi michaelb,

the first step towards fixing crashing apps in OSX is always trashing the preference file.

You can do this by quitting Cyberduck and look for the file named ch.sudo.cyberduck.plist into your home library at ~/Preferences.

Trash it and restart Cyberduck.
Beware, you will loose your preferences so take note of them before trashing.
Alternatively you can move the file on the desktop and move it back if you didn't solve the issue.

But it should be OK now.

/P

michaelb · Post by **michaelb** » Sat Dec 09, 2006 6:06 pm

/P

Thanks for the tip - that seems to have done the trick.

I knew something like this would be the answer but was worried to go fiddling myself in case I thrashed my bookmarks.

Thanks for your help

Michael

michaelb · Post by **michaelb** » Sat Dec 23, 2006 6:28 pm

/P

It started happening on my G4 Ti was well. I followed your advice the first couple of times and that got it working again but now I simply can't get it to work.

Thrashing the .plist file is doing nothing, Cyberduck always crashes after it has built a list of what needs to be synced and just before it allows me to click the sync button.

Help please.

Michael

slappo · Post by **slappo** » Wed Jan 03, 2007 9:34 pm

I have the same problem.

Cyberduck is building the list of files that requires syncing. But before the list is completed CyberDuck crashes.

And trashing the preference file does not help.

(I haven't synced the last 8 months due to few updates, but then CyberDuck synced as expected. So I guess that the problem maybe related to version updates)

obvioustroll · Post by **obvioustroll** » Fri Jan 05, 2007 1:14 am

I downloaded cyberduck expressly to use it to do backups of my website; but while download works, sync does not. Sync gets to a very large directory and just hangs there.

Note that the large directory has well over 2000 files in it, I don't know if that's part of the problem or not.

michaelb · Post by **michaelb** » Fri Jan 05, 2007 7:10 pm

Yep, this is happening everytime I use the Duck now. Each time I have to trash the preferences file and reinstall Cyberduck. Both.

I now keep a copy of the .dmg file locally. But it's still a schlepp.

I look forward to version 2.7.2

lectrick · Post by **lectrick** » Sat Jan 06, 2007 2:51 am

Crash out on file sync started after I upped the number of files that needed to be synced. Trashing the prefs file is not a valid long-term solution. This is clearly a bug.

lectrick · Post by **lectrick** » Sat Jan 06, 2007 2:53 am

That I also had the odd side-effect of some (but not all) command key shortcuts stopped working after this crash- most notably the global ones like command-tab and command-shift-4...

michaelb · Post by **michaelb** » Wed Jan 10, 2007 2:32 pm

I have had problems with command keys after this Sync crash too. At times I've had to restart the Mac. I thought the keyboard shortcut "command-s" might have had something to do with it so I've been using the menu command but the same crash occurs.

I now think it is related to the number of files. I've recently started a small web site, it is currently only a few pages of text only and a simple CSS structure. It syncs without a problem but the moment I try to sync one of my more complex site the Duck crashes again.

Today I can't get it to work at all, trashing the preferences file, reinstalling the Duck, nothing works it keeps crashing once the sync function has built a list of files.

I give up, I'm going to have to move to another ftp app.

king_arthur · Post by **king_arthur** » Thu Jan 11, 2007 2:12 am

Hello michaelb,

I am sorry to read about your troubles.

Try erasing Cyberduck cache folder it's in ~/Library/Caches/Cyberduck

Not sure if that can solve the problem but it won't harm either.
Unfortunately David Kocher hasn't shown up for a while.
Hopefully he will take care of these problems and possibly fix them in next release.

Don't give up

/P

michaelb · Post by **michaelb** » Fri Jan 19, 2007 4:16 pm

/P

Thanks for the tip.

I downloaded 2.7.2 (2750) this morning full of hope that this bug is now fixed but it still quits at the same point. As it's happening on two Macs I would be surprised to think it is a corrupt file somewhere, but removing the cache got it to work today.

Cheers

Michael

indecision_bob · Post by **indecision_bob** » Thu Jan 25, 2007 7:31 pm

Same for me too - trying to sync a directory with a large number of files crashes.

king_arthur · Post by **king_arthur** » Thu Jan 25, 2007 8:01 pm

indecision_bob wrote:Same for me too - trying to sync a directory with a large number of files crashes.

Hi indecision bob,

just for the records, how many is "a large number"?

/P

djm3 · Post by **djm3** » Fri Jan 26, 2007 7:07 am

Yep, this problem start with the releases in the fall --- how many is too many, I think that it is round 50 to 100 files. I'm thinking that the code overruns an array. Here's what the consol log shows:

2007-01-25 21:30:58.284 Cyberduck[272] jobjc_mapObjects() collision, objc object 316d60 of type (NSPlaceholderArray) being entered for Java object of class (com/apple/cocoa/foundation/NSArray) in entry 1ac40110
2007-01-25 21:30:58.284 Cyberduck[272] existing java object's class is (com/apple/cocoa/foundation/NSArray)
2007-01-25 21:30:58.285 Cyberduck[272] no corresponding java entry! (did it get collected?)
ObjCJava FATAL:
jobjc_mapObjects(): mapping inconsistency -- hashtable entries are not identical
ObjCJava Exit

I like the code but this error is driving me crazy.

king_arthur · Post by **king_arthur** » Sat Jan 27, 2007 6:07 pm

Hi there everybody,

I must confirm that this can be reproduced.
Today I had my first Cyberduck crash in months.

While synchronizing a fairly large folder, Cyberduck slowed down to a crawl until it disappeared, quitting abruptly..

No further info in a pop-up screen on re-opening.

Strangely, no recent entry in the crash-log but only in console.
The latest was referring to CD version 2.6.2

Code: Select all

2007-01-27 14:24:18.761 Cyberduck[742] jobjc_mapObjects() collision, objc object 31e9c0 of type (NSPlaceholderArray) being entered for Java object of class (com/apple/cocoa/foundation/NSArray) in entry b185dc0
2007-01-27 14:24:18.762 Cyberduck[742] existing java object's class is (com/apple/cocoa/foundation/NSArray)
2007-01-27 14:24:18.762 Cyberduck[742] no corresponding java entry! (did it get collected?)
2007-01-27 14:35:25.981 Cyberduck[798] Can't open input server /Users/arthur/Library/InputManagers/SIMBL.bundle

Similar to what is shown in previous post. Could this be related to the SIMBL.bundle?

BTW, if that matters, I also found many "can't cache image" errors...

Code: Select all

2007-01-27 12:47:30.548 Cyberduck[634] Can't open input server /Users/arthur/Library/InputManagers/SIMBL.bundle
2007-01-27 12:48:01.390 Cyberduck[634] Can't cache image
2007-01-27 12:48:08.421 Cyberduck[634] Can't cache image
2007-01-27 12:48:13.423 Cyberduck[634] Can't cache image
2007-01-27 12:50:32.644 Cyberduck[634] Can't cache image
2007-01-27 12:51:01.393 Cyberduck[634] Can't cache image
2007-01-27 12:51:26.096 Cyberduck[634] Can't cache image

The program is a joy to use but this must be indeed fixed asap.

/P

king_arthur · Post by **king_arthur** » Sun Jan 28, 2007 10:56 pm

I suggest you guys download the latest nightly and use that one.

I just synced a folder from the server containing 362 files (about 82 MByte) without a glitch.
Cancelled a few on both ends and repeated the process, which updated again perfectly well.

Seems like David was already taking care of the problem and I have been to hasty in opening ticket #1011.

Well done.

/P

michaelb · Post by **michaelb** » Thu Feb 22, 2007 1:36 pm

Version 2.7.3 (2855) the problem seems to be back

I tried syncing a small 524KB site today but each time the Duck crashes.

millimeep · Post by **millimeep** » Sun Feb 25, 2007 12:51 am

Just downloaded 2.7.3 on OSX 10.4.8, and got the same problem, it thinks about synchronising then disappears.

console.log says this:

2007-02-24 20:24:26.965 Cyberduck[3745] jobjc_mapObjects() collision, objc object 31aaf0 of type (NSPlaceholderArray) being entered for Java object of class (com/apple/cocoa/foundation/NSArray) in entry a8e21c0
2007-02-24 20:24:26.968 Cyberduck[3745] existing java object's class is (com/apple/cocoa/foundation/NSArray)
2007-02-24 20:24:26.969 Cyberduck[3745] no corresponding java entry! (did it get collected?)
ObjCJava FATAL:
jobjc_mapObjects(): mapping inconsistency -- hashtable entries are not identical
ObjCJava Exit

Any ideas or is this a bug - couldn't see anything similar in this issue tracker?

Some more info... expanding all the directories on the remote site reveals 263 files, however it successfully synchronised one top level directory containing 180 files.

Cheers

Iain

cocoaforge

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