I'm sober, really I am, but ...

iBozz · Post by **iBozz** » Fri Mar 16, 2007 4:16 am

... I'm seeing double!

I installed Adium 1.0.1 yesterday under MacOSX.4.9 and am having trouble with it.

Mainly, many items appear twice. For example, if I hover over contacts in my contact list, their details such as Online since, online for, contacts all appear twice. Much, but not all, of the Adium menu items appear twice - once with shortcuts alongside and once without. If I check the Preference "Show Adium status in the menu bar" it appears twice. If I uncheck it then it appears once - whereas I'd expect it not to appear at all.

The Status menu excels itself. I have five contacts listed at present, on different IM services, and my status option appears three times! Not once as i'd expect, not twice like other items and not five times which would be understandable as one for each contact, but three times!

Please, please, please can someone tell me how to stop this duplication? I've looked for a plist file in case that had become corrupted but I can't find one.

A secondary problem, which may or may not be related, concerns status changes. If I launch Adium, the first time I change status from, say, Available to Away, it goes through an offline status for a few seconds before changing to away. This then changes all my accounts to offline and I have manually to put them back online via the File menu which is a nuisance. ICQ won't let me reconnect for ten minutes.

Subsequent status changes work just fine - until I close Adium and repoen it and then it all starts over again.

Oh yes, I nearly forgot: I can receive files but no send them. It goes through the motions but just hangs.

Please can anyone help a technophobic Adium Rookie?

Thanks in hope - and desperation!

djbsquared · Post by **djbsquared** » Fri Mar 16, 2007 10:00 am

Maybe its just because it is late and I am tired, but I am having trouble visualizing all of this, do you think you could provide screenshots of each issue?

iBozz · Post by **iBozz** » Fri Mar 16, 2007 3:50 pm

Here goes, djbsquared.

First, the "desktop view" where you can see two things. Firstly, Major Bloonok's details are all shown twice (I've erased the account details for The Major's security) and the Adium desktop menu bar icon appears twice.

The Adium Status menu has selectins appearing three times:

The Adium View menu also has selections appearing three times;

The Adium Window menu has selections appearing twice, once with shortcut icons and once without:

Now, I may be wrong here but from what I can tell so far it is OK when I launch Adium and everything seems to appear normal (I'll keep checking and maybe revise that opinion later) and it all goes wrong whan I change Status.

When I do that for the first time after each Adium launch instead of going from Available to Away, it goes from Available, to Offline and then to Away.

This takes all my accounts offline (usually showing Connecting but going nowhere) and I have to put them back online via the File > Connect option.

From then on, the "duplications" appear.

I've binned the Adium 2 Folder and plist files as per the troubleshooting help but it has not corrcted the problem.

Does that help?

Post by **The_Tick** » Fri Mar 16, 2007 5:11 pm

Do you have anything like a "haxie" or anything like that running? Like shapeshifter or input managers or whatever would be considered a haxie.

Tipo 61 · Post by **Tipo 61** » Fri Mar 16, 2007 5:35 pm

And also, is this an Intel or PPC mac? If you have any types of haxies running on an Intel mac, they could be buggy, and causing something like this (shapeshifter is this way, IIRC)

Post by **The_Tick** » Fri Mar 16, 2007 5:38 pm

We're not going to start blaming them right off though, I just want to get them disabled first to see if that causes any sort of change.

iBozz · Post by **iBozz** » Fri Mar 16, 2007 5:57 pm

I had Application Enhancer, but after your post I uninstalled it, logged out and in again, but it has made no difference.

I have Little Snitch and Macaroni installed and run Folding@Home through InCrease but none of those are haxies.

Post by **The_Tick** » Fri Mar 16, 2007 6:24 pm

What version of os x?

iBozz · Post by **iBozz** » Fri Mar 16, 2007 8:19 pm

10.4.9

And another thing I've just noticed: MSN's servers are unavailable at present (16/03/07 @ 1630 GMT/UTC) and when I tried to reconnect (before I knew they were down) I got the notification message twice in Adium and twice in Growl!

iBozz · Post by **iBozz** » Fri Mar 16, 2007 8:56 pm

Sorry, Tipo 61, I missed your question.

It is a snow white, 700MHz, slot-loading, CRT, PPC iMac running under OSX.4.9 Build 8P135.

ajmas · Post by **ajmas** » Sat Mar 17, 2007 8:39 pm

Does using Adium from another account make any difference?

iBozz · Post by **iBozz** » Mon Mar 19, 2007 5:25 am

Good idea, ajmas, I'll try over the next few days and report back.

What I have done is: repaired permissions, verified the disk, run fsck -fy in single user mode and run applejack's full deep clean. I still have my problem so I'm inclined to think (although I'm open to persuasion!) that there may be a bug in 1.0.1. I'd love to hear if anyone else is using 1.0.1 under OSX4.9 without any problems and, if they are, I shall reconsider my position!

I hope to write detailed notes later, but a quick summary is:

Launch Adium and everything looks OK and it remains OK and as I'd expect (although I've never used it before so maybe making assumptions) until I manually attempt to change status.

Note that I do not actually have to change the status, merely clicking the "button" in the Contacts panel sets the changes in motion!

When I do that, various things happen, including but not restricted to

a) spinning beachball for several seconds;

b) all accounts, as shown in Preferences > Accounts, change status from onine to offline even if I haven't actually changed the status - just clicking the "button" does that. To get them back online again is a complex and perplexing process and I'll not explain it here just now;

c) many, but not all, menu items become duplicated.

Well, that's confused me enough for tonight so I'm off to bed. I have to be up early to remove a screw from a tyre before it actually punctures.

Sultan of Shred · Post by **Sultan of Shred** » Mon Mar 19, 2007 4:06 pm

You tried reinstalling it?

iBozz · Post by **iBozz** » Mon Mar 19, 2007 6:12 pm

Yes. I've also "Secure Empty Trash" all Adium files and redownloaded it in case there was a problem with the original download. No change.

I've also tried both iChat and Proteus, neither of which showed any unusual symptoms.

No other application shows any similar quirks.

iBozz · Post by **iBozz** » Mon Mar 19, 2007 7:13 pm

OK, OK! I may have to revise my views.

The error is not repeated in another User so I am now at a complete loss to know what could be the cause.

I did have a crash (I've had a few but this one I was thinking - it may not seem like it, but I was!) when I attempted to change my "display name" and there follows the Apple Crash Report. I've sent it ot Adium and Aplle but, alas it's all Greek to moe but I reproduce it incase anyone can pick up any clues.

I'm sticking with Adium for now as I really do like it and it does exactly what I want - save for this perplexing problem.

If your patience isn't exhausted, ladies and Gentlemen then I'd value help in identifying and resolving the problem.

Incidentally, I've also noticed that when a contact comes on line (as reported by Growl) their Status does not change until I close the Contacts panel and reopen it.

Date/Time: 2007-03-19 14:19:12.439 +0000
OS Version: 10.4.9 (Build 8P135)
Report Version: 4

Command: Adium
Path: /Applications/Adium/Adium.app/Contents/MacOS/Adium
Parent: WindowServer [97]

Version: 1.0.1 (1.0.1)

PID: 974
Thread: 0

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000004

Thread 0 Crashed:
0 libSystem.B.dylib 0x90003348 strlen + 8
1 Libgaim 0x06a0f790 gaim_ntlm_gen_type1 + 28
2 Libgaim 0x06a061c0 http_canwrite + 392
3 com.apple.CoreFoundation 0x907f2438 __CFSocketDoCallback + 624
4 com.apple.CoreFoundation 0x907f2100 __CFSocketPerformV0 + 288
5 com.apple.CoreFoundation 0x907df4fc __CFRunLoopDoSources0 + 384
6 com.apple.CoreFoundation 0x907dea2c __CFRunLoopRun + 452
7 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
8 com.apple.HIToolbox 0x93298b20 RunCurrentEventLoopInMode + 264
9 com.apple.HIToolbox 0x932981b4 ReceiveNextEventCommon + 380
10 com.apple.HIToolbox 0x93298020 BlockUntilNextEventMatchingListInMode + 96
11 com.apple.AppKit 0x9377dae4 _DPSNextEvent + 384
12 com.apple.AppKit 0x9377d7a8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
13 com.apple.AppKit 0x93779cec -[NSApplication run] + 472
14 com.apple.AppKit 0x9386a87c NSApplicationMain + 452
15 com.adiumX.adiumX 0x00002a74 _start + 340 (crt.c:272)
16 com.adiumX.adiumX 0x0000291c start + 60

Thread 1:
0 libSystem.B.dylib 0x9000b4c8 mach_msg_trap + 8
1 libSystem.B.dylib 0x9000b41c mach_msg + 60
2 com.unsanity.ape 0x004bcb54 0x4bb000 + 6996
3 libSystem.B.dylib 0x9002be88 _pthread_body + 96

Thread 2:
0 libSystem.B.dylib 0x9000b4c8 mach_msg_trap + 8
1 libSystem.B.dylib 0x9000b41c mach_msg + 60
2 ...lagutin.audio_hijack.server 0x004e0190 ah_serv_loop + 80
3 libSystem.B.dylib 0x9002be88 _pthread_body + 96

Thread 3:
0 libSystem.B.dylib 0x9001fa0c select + 12
1 com.apple.CoreFoundation 0x907f1434 __CFSocketManager + 472
2 libSystem.B.dylib 0x9002be88 _pthread_body + 96

Thread 4:
0 libSystem.B.dylib 0x90055468 semaphore_timedwait_signal_trap + 8
1 libSystem.B.dylib 0x90071be8 pthread_cond_timedwait_relative_np + 556
2 ...ple.CoreServices.CarbonCore 0x90bf948c TSWaitOnSemaphoreCommon + 176
3 ...ickTimeComponents.component 0x98be3224 ReadSchedulerThreadEntryPoint + 5300
4 libSystem.B.dylib 0x9002be88 _pthread_body + 96

Thread 5:
0 libSystem.B.dylib 0x9000b4c8 mach_msg_trap + 8
1 libSystem.B.dylib 0x9000b41c mach_msg + 60
2 com.apple.CoreFoundation 0x907deba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
4 com.apple.audio.CoreAudio 0x9145863c HALRunLoop::OwnThread(void*) + 264
5 com.apple.audio.CoreAudio 0x914583dc CAPThread::Entry(CAPThread*) + 96
6 libSystem.B.dylib 0x9002be88 _pthread_body + 96

Thread 6:
0 libSystem.B.dylib 0x9002c638 semaphore_wait_trap + 8
1 ...ickTimeComponents.component 0x99131d14 QTThreadWaitSignal + 100
2 ...ickTimeComponents.component 0x98c6322c audioprepThreadEntry + 76
3 ...ickTimeComponents.component 0x991319d4 start_thread + 84
4 libSystem.B.dylib 0x9002be88 _pthread_body + 96

Thread 7:
0 libSystem.B.dylib 0x9000b4c8 mach_msg_trap + 8
1 libSystem.B.dylib 0x9000b41c mach_msg + 60
2 com.apple.CoreFoundation 0x907deba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92c086a8 +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 264
5 com.apple.Foundation 0x92be11a0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002be88 _pthread_body + 96

Thread 8:
0 libSystem.B.dylib 0x9000b4c8 mach_msg_trap + 8
1 libSystem.B.dylib 0x9000b41c mach_msg + 60
2 com.apple.CoreFoundation 0x907deba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92c097e8 +[NSURLCache _diskCacheSyncLoop:] + 152
5 com.apple.Foundation 0x92be11a0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002be88 _pthread_body + 96

Thread 9:
0 libSystem.B.dylib 0x9000b4c8 mach_msg_trap + 8
1 libSystem.B.dylib 0x9000b41c mach_msg + 60
2 com.apple.CoreFoundation 0x907deba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92bf0170 -[NSRunLoop runMode:beforeDate:] + 172
5 com.apple.Foundation 0x92bf00a8 -[NSRunLoop run] + 76
6 com.apple.WebKit 0x95724e30 +[WebFileDatabase _syncLoop:] + 176
7 com.apple.Foundation 0x92be11a0 forkThreadForFunction + 108
8 libSystem.B.dylib 0x9002be88 _pthread_body + 96

Thread 10:
0 libSystem.B.dylib 0x90055468 semaphore_timedwait_signal_trap + 8
1 libSystem.B.dylib 0x90071be8 pthread_cond_timedwait_relative_np + 556
2 ...apple.AddressBook.framework 0x94dcdcac -[ABRemoteImageLoader workLoop] + 132
3 com.apple.Foundation 0x92be11a0 forkThreadForFunction + 108
4 libSystem.B.dylib 0x9002be88 _pthread_body + 96

Thread 0 crashed with PPC Thread State 64:
srr0: 0x0000000090003348 srr1: 0x000000000000d930 vrsave: 0x0000000000000000
cr: 0x44024224 xer: 0x0000000020000006 lr: 0x0000000006a0f790 ctr: 0x0000000090003340
r0: 0x0000000006a0f790 r1: 0x00000000bfffe940 r2: 0x000000000718cd60 r3: 0x0000000000000004
r4: 0x0000000006b46204 r5: 0x0000000000339700 r6: 0x00000000ffffffff r7: 0x00000000ffffffff
r8: 0x0000000000000000 r9: 0x0000000000000004 r10: 0x0000000000000007 r11: 0x0000000006c78bdc
r12: 0x0000000090003340 r13: 0x0000000000000000 r14: 0x0000000000000001 r15: 0x0000000000000001
r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x0000000000012d17 r19: 0x0000000000000000
r20: 0x0000000015cb2979 r21: 0x0000000000000000 r22: 0x0000000000000008 r23: 0x0000000000000000
r24: 0x0000000006b46204 r25: 0x0000000000000004 r26: 0x0000000000000002 r27: 0x00000000038e4c18
r28: 0x00000000086ab0b0 r29: 0x000000000868ba70 r30: 0x00000000036949f0 r31: 0x0000000006a06044

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iBozz · Post by **iBozz** » Mon Mar 19, 2007 8:25 pm

My brain hurts!

As mentioned above, the problem is not replicated in a squeaky clean new user, yet it does still occur if I "Safe Boot" into my user.

iBozz · Post by **iBozz** » Tue Mar 20, 2007 12:46 am

Ok, I've now clean installed OSX.4.0, run the combined OSX.4.9 updater, run OnyX's full suite and ...

... it still does it.

I fear that unless someone can come to my aid I'm going to have to learn to either live with it, or give up. A workaround is to just let Adium change status automatically as that does not seem to cause any grief. it's only hwen I either manually change status (upsets the menus as described) or change the name display (usually crashes Adium, report sent to Adium).

Help, ]please!

chagrins · Post by **chagrins** » Tue Mar 20, 2007 3:54 am

If the problem disappears when you're logged in as a different user, the problem probably lies in your Home folder - notwithstanding the issue recurring after a clean install. Perhaps the install wasn't as clean as you thought?

Try moving the "Application Support" and "Caches" folders (both are in your home Library folder) to the desktop, and then launching Adium. (Put them back if it didn't make any difference.)

Having narrowed the problem down to your Home folder, you're trying to figure out what exactly in it is causing the problem.

iBozz · Post by **iBozz** » Tue Mar 20, 2007 1:52 pm

Thanks, chagrins, I've just tried that and the problem recurred.

And I've also tried reconfiguring it, using your suggestion, with just a single Googletalk account - same symptoms - and then again with a single AIM account - again same symptoms - which i would hope would eliminate both a clash of accounts and a problem with one specific account.

iBozz · Post by **iBozz** » Wed Mar 28, 2007 11:43 pm

And it still does it under v 1.0.2

The workaround appears to be never to change status manually and leave it to the options in Preferences becuase until I make a manual ststus change it all works well. I have noticed that if I try and add a Smiley it all goes funny so it isn't justthe Status menu, it seems to be something else.

If I do decide to throw caution to the wind and change status manually, or add a smiley, then the menu duplications appear but I can then set the status to what I want - but if I do throw caution to the wind, then the Contacts on-line/off-line status indcators do not refresh when they change their status and I have to close and reopen the Contact window to update it.

I found no other software other than Adium, whether freeware, shareware, commercialware or anyotherware where the same or similar problems occur.

Manually changing status sometimes (but not always) causes Adium to crash and i have sent three crash reports to Adium and Apple in case some genius reads and understands them. Unfortunately they go anonynously so, Adium, if you've recived some Apple crash logs - they were from me!

And additional advice would be most welcome.